Troubleshooting In-App Purchase: Product Not Found

If you’ve ever encountered the “Product Not Found” error message when attempting to make an In-App Purchase (IAP), you know how frustrating it can be. This error can occur for a variety of reasons, but there is one potential solution that you may want to consider if you’re having trouble finding your IAP products: make sure that the Paid Applications agreement is signed in your iTunes Connect account.

The Paid Applications agreement is a legal document that outlines the terms and conditions for selling paid apps and IAP products on the App Store. In order to use IAP in your app, you must have this agreement signed in your iTunes Connect account. If the agreement is not signed, your app won’t be able to use IAP, and users may see the “Product Not Found” error message when attempting to make a purchase.

To sign the Paid Applications agreement, you can log in to your iTunes Connect account and navigate to the Agreements, Tax, and Banking section. From there, you should see a list of available agreements, including the Paid Applications agreement. You can click on the agreement to review it, and then click the “Agree” button to sign the agreement.

Once the agreement is signed, it may take a few hours for the changes to take effect, so you may need to wait a bit before attempting to use IAP in your app again. If the issue persists, there may be other potential causes that you’ll need to investigate. But signing the Paid Applications agreement is a good first step to troubleshooting this problem.

Here are some additional potential causes for the “Product Not Found” error message in In-App Purchase (IAP), along with some troubleshooting steps:

1. Incorrect Product ID: Make sure that the product ID in your app’s code matches the product ID that you set up in iTunes Connect. If the product ID is incorrect, the app won’t be able to find the IAP product, and users will see the “Product Not Found” error message.
2. Invalid Product ID: Make sure that the product ID you set up in iTunes Connect is valid and active. If the product ID is invalid, the app won’t be able to find the IAP product, and users will see the “Product Not Found” error message.
3. IAP not enabled: Make sure that IAP is enabled for your app in iTunes Connect. If IAP is not enabled, the app won’t be able to find the IAP product, and users will see the “Product Not Found” error message.
4. Sandbox issue: If you are testing IAP in a sandbox environment, make sure that the test user account you are using is valid and that the IAP product is set up correctly for testing. If the sandbox environment is not set up correctly, the app won’t be able to find the IAP product, and users will see the “Product Not Found” error message.
5. Network issue: Make sure that the device is connected to the internet and that there are no network issues that may be preventing the device from connecting to the App Store. If the device is unable to connect to the App Store, the app won’t be able to find the IAP product, and users will see the “Product Not Found” error message.
6. Configuration issue: Make sure that your app’s code and configuration are correctly set up to use IAP, including the StoreKit framework and the proper use of product identifiers. If there are any issues with the app’s configuration, the app won’t be able to find the IAP product, and users will see the “Product Not Found” error message.

In summary, if you’re having trouble finding your IAP products and seeing the “Product Not Found” error message, make sure that the Paid Applications agreement is signed in your iTunes Connect account. This legal document is a requirement for using IAP in your app, and failing to sign it can prevent your users from making purchases within your app. And by following above troubleshooting steps, you can help ensure that your IAP products are found and that users can make purchases within your app without encountering the “Product Not Found” error message.

Thanks
Cheers